Welcome to UX Helpline!

These terms and conditions (“Terms”) govern your use of the website (“Website”) and the services provided by UX Helpline (“we,” “us,” or “our”). By accessing or using our Website and services, you agree to comply with these Terms. If you do not agree with these Terms, please refrain from using our Website.

  1. Services: UX Helpline offers consulting services, specifically UX audits, for websites. To request a UX audit, you must provide accurate and complete information about your website during the booking process. Once the booking is confirmed and payment is received, we will initiate the UX audit process. We will deliver a PDF report summarizing our findings and recommendations within the agreed timeframe.

  2. Intellectual Property: All content provided on our Website, including text, graphics, logos, images, and software, is the property of UX Helpline or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, display, perform, or use any content from our Website without our prior written consent.

  3. Payment: Our services are subject to a fee as displayed on our Website. Payment is due at the time of booking and must be made through the provided payment methods. All fees are non-refundable, except as expressly stated in these Terms or as required by applicable law.

  4. Privacy: We respect your privacy and handle your personal information in accordance with our Privacy Policy, which is incorporated by reference into these Terms. By using our services, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.

  5. Disclaimer: The UX audit report provided by UX Helpline is based on our professional expertise and analysis. While we strive for accuracy and provide recommendations in good faith, we do not guarantee specific outcomes or results from implementing our recommendations. You acknowledge that the effectiveness of any changes made to your website based on our recommendations is your responsibility.

  6. Limitation of Liability: UX Helpline and its employees, contractors, and agents shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with our services or these Terms. In no event shall our total liability exceed the amount paid by you for the specific service provided.

  7. Termination: We reserve the right to terminate or suspend your access to our Website and services, with or without cause, at any time and without prior notice. Upon termination, any provisions of these Terms that by their nature should survive termination shall continue to apply.

  8. Contact: If you have any questions or concerns regarding these Terms or our services, please contact us at [email protected].

  9. Changes to the Terms: We reserve the right to modify or update these Terms at any time without prior notice. The updated Terms will be effective upon posting on our Website. By continuing to use our services after the Terms have been updated, you agree to be bound by the revised Terms.

Please read these Terms carefully and ensure that you understand them before using our services.

UXHelpline : Improve Your User Experience With Our Expert UX Audit Services

Your partner for UX audit services, user testing, usability tests, annotated action plans, and comprehensive feedback reports.